Performance Improvement Report USA Office ? 110 East Jackson St. ? PO Box 773 ? West Unity ? OH ? USA ? 43570 Canada Office ? 4380 South Service Rd. ? Burlington ? ON ? Canada ? L7L 5Y6 Phone: 888.632.5410 ? Fax: 888.632.5171 ? www.zimmark.com Wash Process, Part Cleanliness KPI Monitoring Service Industry: Hydraulic Valve Manufacture Location: North Carolina Date: March 2018 Problem: ? Process Capability: Our client had been struggling to maintain their customer defined part cleanliness specification (particles must be smaller than 500 microns) for parts being washed in Washer 1 and 2. This resulted in multiple customer complaints, rejections and formal corrective action plan requests (~1 per month). As our client lacked the internal resour

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