Case Study
Warranty Processes: Strategic Gain through Global Sourcing
Warranty Processes: Strategic Gain through Global Sourcing • Cognizant 20-20 Insights Executive Summary Historically, there was a feeling that critical business systems could not be moved out of the corporate data center . However , the truth is that there are many business-critical functions that have very successfully been entrusted to global services providers, including fi nancial applications, HR, ERP and functions within warranty se