KEY RESULTS £3.5M in total savings 1500% ROI Rolled out across all 350 stores 60,000 employees engaged £167,000 annual savings for a single idea A leading retailer with a diverse mix of staff in 350+ locations, Waitrose is one of the largest employee- owned businesses in the world and prides itself in empowering its staff – or partners as they’re called internally. Waitrose introduced On the Job Innovation in an initial pilot to 6 stores, which generated 100 unique ideas in the first 3 months – compared to 13 ideas in a year across the entire business with its previous methodology. Small ideas are here to stay, and generally impact and mean so much more to Partners, than the next big strategic change. Therefore using a system that allows any Partner, working anywhere in our

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