Idea management helps one of the leading Armenian banks solve customer challenges and create a highly engaged workforce
Idea management helps one of the leading Armenian banks solve customer challenges and create a highly engaged workforce
3 PagesTOP OUTCOMES CUSTOMER STORY Idea management helps one of the leading Armenian banks solve customer challenges and create a highly engaged workforce with innovation embedded at its core Founded in 1996, ACBA – CREDIT AGRICOLE, is a universal bank promoting financial inclusion in Armenia, delivering innovative and efficient financial solutions with strong focus on rural communities. ACBA wanted to encourage its geographically diverse workforce to think outside the box to solve customer and business solutions. The answer: implementing an idea management platform to create a global home for ideas. Harnessing the power of ideas to solve customer and business challenges Creating a culture of collaborative knowledge sharing to drive business improvement Motivating and engaging the
