Wacker Neuson relies on a high-performance customer portal that will stand the test of time Excavators, rammers, wheel loaders – the supplier of compact construction machines, construction equip- ment, and services Wacker Neuson offers its customers a wide range of individually configurable products and spare parts. To improve service, information, and availability for its customers, the company decided to implement SAP Hybris Omnichannel Commerce. In col- laboration with the consulting firm Sybit, Wacker Neu- son set up an e-store in the UK during the first project phase, subsequently developing it successively into a distributor and service portal. This was followed by the implementation in Germany, with preparations ongoing for rollout to other markets. Now, both distributors

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