Case Study
W-Systems and Sugar have Helped BASIC Streamline and Reap Huge Time Savings
CASE STUDY: Learn more at www.w-systems.com Anna Mulder is the Marketing Manager for BASIC, a Michigan-based integrated HR solutions provider. Founded in 1989 in Portage, MI, BASIC now has offices around the country and serves over 10,000 employers nationwide. For the past five years, CRM has played an increasingly critical role in their business. After taking their previous CRM tool to its limits, Anna and her team settled on SugarCRM, with the help of W-Systems, to help them grow to the next level. This case study highlights how Sugar is streamlining their business processes and enabling greater synchronization between satellite offices. For the past five years, CRM has played an increasingly critical role in their business. After taking their previous CRM tool to its limits, Anna an