How RingCentral helped these 6 companies better serve their customers
How RingCentral helped these 6 companies better serve their customers
19 PagesRingCentral's communication solutions helped six organizations, including the Orlando Magic, Wells Enterprises, and Detroit Lions, streamline customer support and operational efficiency. Benefits included improved agent workflows, integration with CRM tools, and remote work capabilities. Key outcomes featured faster response times, enhanced customer interactions, and cost reductions. For instance, ClearCaptions utilized flexible call routing, while ENTA saw 30% time savings per call with skill-based routing. RingCentral’s unified platform proved adaptable across diverse industries, enhancing both customer and employee experiences.
