CUSTOMER STORY: VY Vy was one of the first organizations in Norway to utilize Web 2.0 technology for alerting and crisis management. The company had its first web-based tool for crisis management installed in 2001 and in 2007, this was replaced with CIM. Today they are once again at the forefront, when focus is moved from crisis management to pro-actively handling all irregularities and incidents, preventing them from escalating into more serious incidents Image: Stuedal Kommunikasjon Executive Summary Vy was one of the first Norwegian companies to implement web-based crisis management solutions, and already in mid 2000s renowned for being among the best in crisis management. They have since then shifted their focus from handling the crisis to preventing it from happening in t

Join for free to read