Case Study
Voya Financial
About Voya Financial Voya Financial (“Voya”) is a premier retirement, investment and insurance company serving the financial needs of approximately 14.3 million individual and institutional customers in the United States. The company has approximately $543 billion in total assets under management and administration in its retirement, employee investment and insurance lines of business. It is recognized as one of the top-tier retirement plan providers, full-service asset manager, independent broker-dealer network, and life and medical stop-loss insurance providers in the US. Voya employs around 6,000 employees, serving customers through 225,000 points of distribution. Of these, approximately 400 work in the company’s back office department. The back office physical facilities are