Vortex Response to Transit Error Gains a Loyal Customer In 2017, Vortex’s crisis management skills were put to the test when a third-party transit company delivered damaged valves to a customer. Located in the USA, the customer is a national supplier of brewing ingredients. Vortex gates and diverters are used to handle grains, malts and hops throughout the facility. The customer had previously sourced a few Vortex products, but had never placed an order this large. The order consisted of 20 valves, in total: 17 Vortex® Seal Tite DivertersTM and 3 Vortex® Orifice GatesTM. It contained a variety of two-way and three-way diverting designs, carbon steel and stainless steel materials of construction, Special Service Inlets, and tube stub transitions. Diverter sizes were 4 & 5 in. (102 & 127 mm)

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