VMS helps a major employee benefits plan provider meet deadline to comply with audit findings
VMS helps a major employee benefits plan provider meet deadline to comply with audit findings
2 Pages© Copyright 2018. VMS, LLC. All rights reserved. 1 VMS VMS Consulting for the Financial Industry Documented procedures and workflow processes save time and lower risk of mistakes Customer Challenge A major employee plan operations department needed to comply with a recent audit finding. The audit revealed that the business processes performed in executing the programs had evolved over time because of new customer and regulatory requirements, but documentation did not keep pace with the changes. The correct procedures and workflow processes that were known by a limited number of individuals had to be documented accurately, and this knowledge needed to be transferred to others in the organization. In addition, proper documentation of processes would help reduce errors that created ch
