DBRS case study | PAGE 1 Business Challenges - Communication for virtual teams and remote workers - Cross-cultural differences Company Profile dBRs is a leading independent credit ratings provider. the company’s ratings and opinions give investors objective information with which to make informed investment decisions. Founded in 1976 in canada, dBRs has seen great and rapid success, expanding from a small family business to a major global player in a tough global industry. they have offices in Toronto, New York, chicago, London, and Mexico city. Many of the company’s managers had ‘grown up’ with the business, excelling as technical specialists, and were used to working in an efficient, small and close-knit team. With the advent of global expansion, managers were be

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