Virgin Media: Achieving High Performance for Customers through Flexible Business Process Outsourcing
Virgin Media: Achieving High Performance for Customers through Flexible Business Process Outsourcing
4 PagesVirgin Media Achieving High Performance for Customers through Flexible Business Process Outsourcing With nearly 10 million customers, Virgin Media is one of the UK’s leading entertain- ment and communications businesses and the largest Virgin Company in the world. Virgin Media was formed through the March 2006 merger of the UK’s two largest cable companies—NTL and Telewest—and the acquisition of Virgin Mobile in July 2006. In June 20
