A top-ranked U.S. law firm with 200 employees and $50M in annual revenue was hit by a phishing attack that unleashed ransomware, encrypting 700 devices and halting operations. After an unsuccessful attempt by another provider, the firm turned to Insight, whose Incident Response team contained the threat, restored backups, secured Office 365, and reestablished systems with multifactor authentication and firewalls. Within 24 hours, partial operations resumed, and full recovery was achieved in a week. By avoiding a $1.8M ransom and strengthening its defenses, the firm emerged with a more resilient security posture and ongoing strategic support.

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