redhat.com Partner Q&A VIADA improves service effectiveness with focus on culture facebook.com/redhatinc @RedHat linkedin.com/company/red-hat Overview VIADA is one of Germany’s leading IT service providers and a Red Hat partner. In 2019, we learned how the company is using Red Hat® Online Partner Enablement Network (OPEN) to help its custom- ers solve complex IT challenges. Two years later, we caught up with VIADA CEO, Daniel Braunsdorf. Question: A lot has happened since we last spoke. How is business? Question: As a consultant, a business that wants to work with its customers, how has the increase in remote working changed the way you interact with your customers? Question: How have you created new business opportunities? Question: Are custom- ers coming to you with new

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