Case Study
Versatility, flexibility and reliability: why one hotel can’t run without roomMaster
Versatility, flexibility and reliability: why one hotel can’t run without roomMaster The Tufted Duck Hotel on the north-east coast of Scotland has been using roomMaster property management software for six years and, says Manager Ben Genese, there is no way the hotel could run without it. The Tufted Duck is a privately-owned boutique hotel in the historical fishing village of St Combs, close to Aberdeen. It offers accommodation in 20 rooms with panoramic coastal views and options of single through to executive suites. Conventions and functions are catered for and a ballroom can accommodate in excess of 200 guests. In one complete solution roomMaster is an exceptionally powerful package that easily and seamlessly handles reservations, sales ledger, point of sale, real-time commission-free i