vanillaforums.com | 866-845-0815 | sales@vanillaforums.com | Copyright Vanilla Forums Inc. Avant is an online personal loan lender that offers personal loans and lines of credit. 1 Founded in 2012 by Al Goldstein and John Sun, Avant is a rapidly growing startup offering online personal loans that has recently expanded into the UK marketplace. The Need Avant used Vanilla from launch, but Loren Andersen (Director of Training and QA) identified a further need that Vanilla could fulfil. “The problem was we had a small but growing operation center, that was using shared Google Docs for FAQ’s and scripted responses. “What would happen is there were different versions floating around the office, and people were formatting things as they wanted. There was

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