Utility IT Organization Undergoes An Assessment of End-User Satisfaction
Utility IT Organization Undergoes An Assessment of End-User Satisfaction
1 Pages© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Gartner Consulting Case Study: Utility IT Organization Undergoes An Assessment of End-User Satisfaction Client Context A utility organization undergoing an evaluation of its IT effectiveness would like to obtain a perspective of services being provided from end users supported. Client Challenges ¦ Unders
