© 2012 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 0 Gartner Consulting Case Study: Government Agency Undergoes an Assessment of Business Effectiveness Client Context A new CIO recently appointed to a government agency wanted to measure stakeholder, executive leadership and management’s perception of IT’s business effectiveness and alignment. Client Cha

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