Case Study
Utility Increases Same-Day Payments Processing To 100% With WAUSAU's Integrated Receivables Solution
Utility Increases Same-Day Payments Processing To 100% With WAUSAU's Integrated Receivables Solution
UTILITY INCREASES SAME-DAY PAYMENTS PROCESSING TO 100% WITH WAUSAU’S INTEGRATED RECEIVABLES SOLUTION Goal Black Hills Corporation needed to reduce variability in its payments processing expense, improve customer service and increase straight- through processing. Challenge Black Hills Corporation’s outsourced lockbox fees were unpredictable and rapidly increasing, doubling year over year. The utility also had poor visibility into its cash po