A major multinational retailer partnered with UST to automate its back-office invoice processing, handling invoices from around 15,000 vendors. The challenge was timely vendor payment with limited staff and high volume. UST deployed bots to read and classify emails with invoice attachments, extract relevant fields, and validate duplicates. An interactive dashboard enabled users to manage flagged invoices. The solution led to an 80% reduction in processing effort, 30% FTE savings, and real-time exception tracking.

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