civica.com/scheduling healthandcare@civica.co.uk Learn more: Contact email: Using technology to revolutionise community healthcare in Blackpool Creating a more organised workforce and improving patient experience Blackpool Teaching Hospitals NHS Foundation Trust piloted Civica Scheduling (formerly Malinko) across Community Services teams. Charles Peil, Service Co- Ordinator, Blackpool Teaching Hospitals NHS Foundation Trust details the outcomes. Taking an innovative approach Civica Scheduling was selected to complement our electronic patient record (EPR) system, EMIS. There are three parts to the solution: • Scheduling engine matching clinician skill with patient need. • Mobile app providing schedules with intelligent route-mapping and messaging service. • Web application givi

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