Case Study
Using Policy To Lead Cultural Change Vigo County (IN) Sheriff’s Office
www.lexipol.com 844-312-9500 THE CHALLENGE For the Vigo County (IN) Sheriff’s Office (VCSO), policy represented a three-fold challenge. First and foremost, “The way we did business didn’t have a solid foundation,” says VCSO Major Jeff Fox. “It was just the way we did things.” The agency’s policy manual was more than 10 years old, but even when it was written, it was mostly generic. “It was really more of a merit rules book, with basics like how to wear your uniform, the need to be on time to work, etc.,” Major Fox says. “When it came down to having a policy manual that addressed the many aspects of our job, we didn’t have one.” The lack of policies was universal across the agency, affecting both the law enforcement operation and the jail facility. The lack of policies c