CASE STUDY: Sasol www.ivanti.com Using Ivanti Service Management to Solve Facilities Management Issues Across 6,000 Properties From the South African regional operating hub in Johannesburg, Sasol Real Estate Services Group is responsible for all aspects of facilities management, including maintenance and support, security services, and property management. Chris Botha, Sasol Work Management Supervisor, was one of the first Ivanti Service Manager users within Facilities Management. He outlines Sasol expansion journey together with Business Support Lead, Melody Motsoeneng. “Ours is a massive-growth and successful-usage story achieved in a non- IT environment,” Botha details. “Initially in 2008, we wanted to simplify the sole Facilities Helpdesk in the Head Office to give a f

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