Case Study

Using Explainable AI to Revolutionize the Recruitment Industry and Candidate Experience

Using Explainable AI to Revolutionize the Recruitment Industry and Candidate Experience

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1 “I gain joy from delivering value for our customers, not tweaking the parameters of machine learning models,” said Rachik Laouar, Head of Data Science at The Adecco Group, UK & Ireland, a leading talent advisory and solutions company which provides temporary and contract staffing, outsourcing, permanent recruitment, outplacement, and career services. “Understanding what features are important, finding the right candidate, and giving them the opportunity to work for the best company they can work for, that for me is the goal. It’s not building the model, it’s the outcome. That’s what we’re going for,” he said. Laouar’s desire to connect workforce talent with the organizations that need them is at the heart of The Adecco Group ethos, but they had an efficiency problem to solve. A

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