U.S. Water provides water treatment solutions to industrial clients across North America. Business Challenge U.S. Water came to Digi International for a remote monitoring and management solution to replace their current system, which provided limited remote visibility into field equipment installed at customer sites. U.S. Water relied on regular customer site visits for measurements, chemical and equipment checks and order deliveries. This manual process led to extended customer response times and high costs of doing business. U.S. Water needed an M2M strategy to solve two business challenges: The need to compete with larger, more mature companies in the space, and the need for an efficient way of monitoring and aggregating data from field equipment. Solution Digi provided strategic direct

Join for free to read