A prominent US electric power provider partnered with Capgemini to optimize its IT estate and drive innovation. The goal was to implement an Enterprise Architecture (EA) function, improve standards, and enhance business outcomes. Despite challenges, including remote work due to the pandemic, Capgemini successfully transitioned from a managed services provider to a trusted advisor. Key benefits included improved innovation strategy, higher operational standards, comprehensive training, and a redefined governance framework. The program delivered innovation, cost savings, and digital transformation while aligning with business outcomes and ensuring organizational change management.

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