Case Study: US Department of Veterans Affairs With a budget of over $100 billion, the US Department of Veterans Affairs employs nearly 345,000 people at hundreds of medical facilities, clinics, and benefits offices and is responsible for administering programs for veterans, their families, and survivors. The Observer Platform brought the visibility and shorter problem resolution into the front- facing IT space needed by the organization. – Richard Dunn, Senior IT Architect US Department of Veterans Affairs Challenge Prior to purchasing the Observer Platform, the US Department of Veterans Affairs experienced a lack of visibility, lack of performance analytics, and problems isolating root cause between network or applications. Customer Choice: Observer The US Department

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