l CASE STUDY l nGeniusONE Customer Profile This U.S.-based, international travel commerce company is a multi-billion dollar business. Through a vast network of travel agents, customers have come to rely on this company to fulfill all their travel and travel-related needs. Business Challenge This global travel company relies on its e-commerce platform to make travel-related bookings with airlines, hotels, car rental agencies, rail lines, and cruise ships. Working with thousands of travel agents, the company’s revenues are dependent on bookings being successfully completed. The company’s network is responsible for handling billions of transactions per day and any disruptions and performance degradation to database searches on their website results in lost revenue. In fact, site

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