Upsher-Smith Streamlines Free-Text Monitoring with Veeva CRM Approved Notes. Sales reps build deeper customer relationships with compliant note captureUpsher-Smith Laboratories manufactures a wide variety of generics, as well as brand medications for seizure disorders and migraine headaches. Upsher-Smith sales reps use Veeva CRM for customer engagement, but previously used a third-party system to analyze their call notes for compliance. By using free-text monitoring with Veeva CRM Approved Notes, Upsher-Smith replaced the need for that system, streamlined the process, and improved the field force experience.

Join for free to read