CLIENT PROFILE Industry: IT Provider / Non-profit Location: US Employees: 50 Use Case: App Performance Testing Website: https://upicsolutions.org Challenge Upic Solutions was founded in 2001 as a technology provider for United Ways. Upic hosts various business apps for these non-profi t organizations, including a donor pledge app enabling companies to raise funds for local causes. During the campaign season in 2015, the performance of this key app was poor. Slow pages meant that donors couldn’t pledge. Before the start of the 2016 campaign season, the Upic team, led by David Burley, decided to look for a tool to test and analyze why the donation system was so slow. As some members of the 23-strong team had experience with JMeter, they started with this open source tool, believing

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