CUSTOMER SUCCESS STORY UOB: BUILDING A BIG DATA PLATFORM TO TRANSFORM PEOPLE, PROCESS AND TECHNOLOGY UOB is one of the most recognized financial institutions in Asia, with a global network of around 500 offices. Its extensive regional franchise serves customers ranging from individuals to large multinational corporations and addresses the cross-border needs of companies doing business in this region. Transforming people, processes and technology to better leverage data With the acceleration of digitalization, UOB was facing rising volumes of digital transactions and data from its growing regional customer base. To ensure it was able to leverage data as a strategic asset, the bank knew it had to transform its people, processes and technology. Through the bank’s ongoing commitment to being a

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