Unum’s FMLA expertise gets financial institution back on track Studies in success: Financial Services SNAPSHOT • Financial services company headquartered in the Midwest, with offices across the U.S. and a separate 600-person call center • 2,600 eligible employees CHALLENGES • The employer had separate carriers for short and long term disability • The company’s leave incidence rate was twice the national average • HR was significantly burdened by in- house FMLA administration • The company suffered from poor recordkeeping, inconsistent leave policies and procedures, improper administration of state leaves, unsatisfactory turnaround times for certification, and exposure to legal risk SOLUTIONS Unum leveraged our leave management expertise to administer the company’s Short T

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