IDC MARKET SPOTLIGHT Sponsored by: Box, Okta, Slack, Zoom Unlocking Collaboration: Making Software Work Better Together October 2020 Written by: Wayne Kurtzman, Research Director, Social, Communities, and Collaboration Introduction The events of 2020 have had a dramatic and long-lasting impact on how we work, requiring companies to make an abrupt shift to support a largely remote workforce. Rapid adoption of a distributed workplace model has emerged as a result, breaking from the traditional in-office environment to enable secure work from any place and from any device. Given that many organizations will support largely distributed workforces for the long term, leaders are looking to technology to ensure employees remain as productive as or more productive than they wou

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