Customer Requirements Dublin, Ireland based Gem Pack Foods Ltd are both a Contract Packer and provider of an extensive range of ‘Gem’ and ‘Gem Gourmet’ products. Several of these products are simply repacked from bulk supplies but many are proprietary mixes. 1. Their key ingredients are sugar, in various forms from granulated to fine icing grades, rice and corn flour. 2. To keep abreast with growth in demand, Gem Pack Foods decided to have the

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