Machines-as-a-service bolster packaging industry The manufacturers and suppliers that support industrial automation industries are loosening their grip on hardware-dominated portfolios and embracing software and service subscription-based models. Others outside of industrial automation are also recognizing the potential for sweeping innovation. Software-based business models are both leading the digital transformation of industry and pushing traditional automation companies to both specialize and diversify. Individual products are becoming more customized for specific customers, and companies are also branching into new arenas, as the industry becomes less dependent on hardware overall.

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