Case Study

University Of Chicago Medicine: Architecting The Office Of Patient Experience

University Of Chicago Medicine: Architecting The Office Of Patient Experience

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For more information www.vocera.com/ein Build Continuous Improvement Infrastructure ? Assess existing infrastructure to map gaps and understand experience landscape. ? Capture voice of patients and families to build differentiated standards of care. ? Align operational efficiency, quality and safety, and organizational development initiatives with patient experience. ? Drive loyalty and differentiation. In 2012,

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