Building and deployment of a Mitel VoIP platform What we did Maintel worked with UCLan to build a virtual contact centre on a new VoIP platform to support improved communications. Case study: Education For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. University of Central Lancashire “ Maintel have the collaborative edge over the competition. We consider our working relationship to be second-to-none and we’ve worked closely with the same engineers for many years. It’s a collaborative partnership, where our teams work closely together to solve issues quickly and efficiently. ” Frank Wadmore, Networks and Telecoms Manager, University of Central LancashireThe challenge UCLan was looking to replace its ageing

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