Unique & Offshore-Driven Monitoring Services Model Helped Reduce Operational Cost by 65%
Unique & Offshore-Driven Monitoring Services Model Helped Reduce Operational Cost by 65%
4 PagesUnique & Offshore-Driven Monitoring Services Model Helped Reduce Operational Cost by 65% SITUATION Being into the insurance sector, it’s crucial for the client to make sure that its users and customers get continual and trouble free services 24/7. It is therefore, extremely important for the organization to ensure uninterrupted running of its IT infrastructure that supports all critical business functionalities. The performance monitoring of the IT infrastructure supporting these processes, therefore had to be on a continual and systematic basis to ensure high availability of all the applications ensuring minimal disruption IMPACT To meet this requirement the client invested towards purchasing certain tool licenses to monitor its IT environment. However, it met with certain
