Uninterrupted connectivity helps Allina home-health providers serve more patients Customer Success Story The Challenges Allina Hospitals and Clinics operate 11 hospitals, four ambulatory care centers, and 97 clinics. Their top-rated homecare and hospice division relies on remote Electronic Medical Record (EMR) software to review patient medical history, update care plans and document other important patient status information. But nurses were regularly losing connectivity in the field. This caused critical applications to log off without warning, affecting care delivery and forcing nurses to re-enter lost data. Some session interruptions resulted in corrupted data, requiring IT to extract files from the central database—a repair that often took half a day. Nurses frequently wait

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