Case Study Business MDS is a leading provider of cloud solutions for convergent billing and customer management. Challenge MDS provides managed services to some of the biggest names in digital services and cannot fail to meet their SLAs. Solution To help deliver the highest levels of availability for its business-critical platform, MDS deployed Unified Infrastructure Management (UIM) in 2011. Benefit With UIM, MDS can now serve six times more customers with the same team. Unified Infrastructure Management MDS Serves Six Times More Customers Without Increasing Headcount Client Profile Organization: MDS Industry: Information Technology Business Providing Managed Services to the Biggest Names in Digital Services The explosion of mobile technologies is driving ever-higher custome

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