Case Study
Unearthing Improvement Opportunities with Faster, Richer Patient Feedback
©2014 The Advisory Board Company advisory.com 12 Unearthing Improvement Opportunities with Faster, Richer Patient Feedback Using Technology to Better Understand the Needs and Concerns of Pediatric Patients and Families iRound for Patient Experience 1) Estimate based on time savings measured in two pilot units compared to similar units using paper-based rounding for comparison. • CHOC deployed iRound in early 2014 to gain more meaningful and t