Understanding The Next Phase Of IoT Evolution How IoT Can Bring Benefits to Three Key Pillars of Field Service Operations: the Asset, the Engineer and the Customer. FIELD SERVICE NEWS sponsored by: 2 www.fieldservicenews.com sponsored by: Are we ready for IoT 2.0? A study by Field Service News Research in 2021 revealed that the field service sector, has now firmly embraced IoT. In that study, which had input from over 280 field service professionals, 76% of field service companies now had some connectivity with their install base. It would appear the first phase of IoT adoption is getting closer to completion. Certainly the underlying infrastructure is largely established. Indeed, we are also seeing signs of how this technological innovation can begin to reshape the field serv

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