Case Study
Ultimate Home Services revolutionizes business processes with Expedient’s Infrastructure as a Service and Managed Services
Ultimate Home Services revolutionizes business processes with Expedient’s Infrastructure as a Service and Managed Services
Market Opportunity Ultimate Home Services, a Worthington, Ohio-based provider of contract flooring installation services, is the dedicated flooring contractor for 170 bricks-and-mortar outposts of one of the largest home improvement stores in the country. Ultimate Home Services (UHS) manages a service area spanning 10 states in the Midwest and Northeast and completes approximately 65,000 residential installations annually. As its primary customer has consolidated flooring installers across its national retail footprint, UHS has grown by assuming management of other flooring contractors and their respective installers, IT systems, and business processes. To facilitate process improvement, enhance customer experience, and position the business for future strategic endeavors, UHS