CASE STUDY UK CARD ISSUER2 A top five UK card issuer needed to find a solution to combat rising fraud attacks, eliminate chargebacks and reduce operational costs. Through Ethoca’s global card issuer-merchant collaboration network, the bank mitigated 31,304 chargebacks over a 13 month period and helped change the face of fraud in the UK. ... © 2017 Ethoca. All Rights Reserved. UK CARD ISSUER LEVERAGES ETHOCA NETWORK TO RECOVER FRAUD & CHARGEBACK LOSSES Alerts Resolved in 1 Day or Less 82% Transactions refunded and not settled in less than 1 day greatly decrease the likelihood of chargebacks. Refund Rate 25% Increase This means fewer chargebacks and less online fraud. Total Mitigation by Value £1,228,000+ This is the value of chargeback processing, 3DS and low value transactio

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