TRACKING SOLUTIONS UID CASE STUDY: MELTON SALES & SERVICE, INC. MELTON SALES & SERVICE INC. Melton Sales & Service has been doing business with the government, repairing specialized military equipment, industrial engines, and power train components, since 1949. That long history of contractor excellence won Melton the prestigious DoD Quality Excellence Award. Ed Klusman, Melton’s Contract Administrator, attributes the company’s success as a DoD contractor to three key principles: quality, price, and delivery. “Some companies have large advertising budgets to sell their product,” says Klusman, “but here our product and the quality of our work over the years speak for themselves.” Since the DoD is Melton’s primary customer, Ed stresses that adapting to the military’s requirem

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