Decreased customer request approval time by two days Standardized key company processes Eliminated hard-to-manage email threads and PDFs Twinings is a well-known commercial tea company that produces more than 50 varieties of black, green, herbal, and chai tea. The company got its start in 1706 as a small shop in the United Kingdom, but Twinings® tea can now be found in more than 115 countries worldwide. The company’s North American base was established in 1982 in Clifton, New Jersey. Twinings North America came across Formstack in 2009 while looking for a way to streamline its process requests. The company first used Formstack to create a Twinings® tea order form for foodservice customers. Since then, Twinings has found many uses for Formstack. One of the biggest successes Twinings has had

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