Streamlined logging of 30,000 calls per month Increased productivity for triage nurses Automated processes across every department When responding to dying patients, hospice nurses have no time to waste. Efficient care is essential, so these nurses need easy, secure access to patient records while in the field. Carrying around stacks of paperwork or trying to locate files through a VPN connection (https://www.howtogeek.com/133680/htg-explains-what-is-a- vpn/) just won't do. Luckily, healthcare facilities like C2 Call Center and Crossroads Hospice are paving the way to process efficiency. Located in Memphis, Tennessee, C2 Call Center is a 24-hour patient contact center that manages calls for 11 nationwide branches of Crossroads Hospice & Palliative Care (https://www.crossroadshospice.

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