Minimising the outage time across the network ensures the disruption to the network is negligible. Customer Service levels are maintained, and positive provider perception is ensured. Our challenge Under traditional methods of working, a site outage would last between 240 minutes and 300 minutes for a link upgrade, therefore trying to achieve the same outcome but reducing the outage time by almost 50% provided a significant challenge. This challenge encompassed engineering teams, project managers, and technical departments to deliver a site within a 180 minute outage window. This all had to still meet the exacting quality and Health and Safety standards. Our solution Indigo-Belcom worked with the supply chain in getting equipment to site on time every time. All engineers were

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