0 4 CHALLENGES Trophy Club, TX is a premier North Texas residential community, acknowledged multiple times as one of the best places to live in Dallas– Fort Worth. When Leticia Vacek assumed the role of Town Governance Officer / Town Secretary, she found a legacy Agenda Management system weighing down staff instead of helping ease the burden of their agenda creation process. In fact, the legacy on-premise agenda management system had not been updated since its implementation in 2009. Compiling agendas was at least a 30 minute process and publishing another half hour. Departments were “submitting” agenda items via email, though staff rarely received the full view on the first go and would spend too much time properly adding the agenda item and searching their inbox to find the correct and

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